--- title: Neuraspace supports the recovery of lost satellite description: Lost communication with LEO satellite? Neuraspace's STM solution helped a client pinpoint their satellite's location and troubleshoot communication issues despite inconsistent public data. Learn how our rapid response and extensive sensor network can ensure your satellite's success. image: https://blog.neuraspace.com/hubfs/Blog_LinkedIn_Neura.png --- [Skip to content](https://blog.neuraspace.com/neuraspace-recovers-lost-satellite#main-content) [![Neuraspace_Horizontal_Light](https://blog.neuraspace.com/hs-fs/hubfs/Neuraspace_Horizontal_Light.png?width=200&height=40&name=Neuraspace_Horizontal_Light.png)](https://www.neuraspace.com) - [Neuraspace Stories](https://blog.neuraspace.com/) Open main navigation Close main navigation - [Neuraspace Stories](https://blog.neuraspace.com/) - [Book a Demo](https://content.neuraspace.com/book-a-demo) [Book a Demo](https://content.neuraspace.com/book-a-demo) May 28, 2024 10:09:12 AM # Neuraspace supports the recovery of lost satellite ![Picture of Neuraspace](https://blog.neuraspace.com/hs-fs/hubfs/Untitled%20design-1.png?width=50&name=Untitled%20design-1.png) [Neuraspace](https://blog.neuraspace.com/author/neuraspace) Share: [facebook-f icon](http://www.facebook.com/share.php?u=https://blog.neuraspace.com/neuraspace-recovers-lost-satellite) [linkedin-in icon](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.neuraspace.com/neuraspace-recovers-lost-satellite) [Twitter icon](https://twitter.com/intent/tweet?url=https://blog.neuraspace.com/neuraspace-recovers-lost-satellite) [pinterest-p icon](http://pinterest.com/pin/create/link/?url=https://blog.neuraspace.com/neuraspace-recovers-lost-satellite) [envelope icon](mailto:?body=https://blog.neuraspace.com/neuraspace-recovers-lost-satellite) *![Blog_LinkedIn_Neura](https://blog.neuraspace.com/hs-fs/hubfs/Blog_LinkedIn_Neura.png?width=804&height=420&name=Blog_LinkedIn_Neura.png)*   ### **Issue** A client using Neuraspace's Space Traffic Management (STM) solution launched a Low Earth Orbit (LEO) satellite but lost communication with it a few weeks later. The client's initial position data came from public satellite catalogues, but publicly available TLE (Two-Line Element) data updates were inconsistent, ranging from daily to ten-day intervals. This made it difficult to pinpoint the satellite's location and troubleshoot the communication issue. ### **Solution** The client contacted Neuraspace for assistance. The Neuraspace team reacted quickly and initiated a continuous 48-hour observation campaign over the weekend. By leveraging our network of sensors through trusted partners, we were able to: ![Blog_LinkedIn_Neura-1](https://blog.neuraspace.com/hs-fs/hubfs/Blog_LinkedIn_Neura-1.png?width=687&height=359&name=Blog_LinkedIn_Neura-1.png) ***Additional Insights*** The analysis of the satellite's geometry and photometric data acquired during the campaign revealed that the spacecraft was likely tumbling slowly. This valuable information provided the client with additional clues for troubleshooting . ### **Benefits of Neuraspace's Contingency Service** This case study highlights the importance of accurate and timely satellite tracking data, especially during critical mission phases like launch, early orbit (LEOP), manoeuvres, and collision avoidance. Neuraspace's contingency service offers clients the following benefits: - More precise orbit determination, particularly during critical phases. - Independent verification of satellite position data. - Faster response times in case of communication loss or other anomalies. - Additional insights gleaned from comprehensive data analysis. ### **Expertise** Our expertise and our network of partners with advanced sensor capabilities make us a valuable resource for satellite operators. By providing accurate, up-to-date tracking data and insightful analysis, we help clients automate operations building on space situational awareness intelligence, maintain operational capability and resolve critical issues. **---** **Want to know how we can help you during space missions or simply book a demo to explore our solutions?** [Schedule Now.](https://content.neuraspace.com/book-a-demo)   Image credits: © Neuraspace via Canva.com [Neuraspace](https://blog.neuraspace.com/tag/neuraspace) ## Related posts [![SatShow 2022, Satellite 2022, SatShow, Satellite Conference, Space Event, Space Conference, Neuraspace, Satellite Collision Avoidance, artificial intelligence, space technology](https://blog.neuraspace.com/hs-fs/hubfs/SatShow-Blogpost-Image-satellite-collision-avoidance-satellite-conference-neuraspace.jpg?height=200&name=SatShow-Blogpost-Image-satellite-collision-avoidance-satellite-conference-neuraspace.jpg)](https://blog.neuraspace.com/neuraspace-at-satshow-2022) [Conference](https://blog.neuraspace.com/tag/conference), [SatShow](https://blog.neuraspace.com/tag/satshow), [Event](https://blog.neuraspace.com/tag/event), [Satellite 2022](https://blog.neuraspace.com/tag/satellite-2022) ## [Neuraspace at SatShow 2022](https://blog.neuraspace.com/neuraspace-at-satshow-2022) ![Picture of Neuraspace](https://blog.neuraspace.com/hs-fs/hubfs/Untitled%20design-1.png?width=50&name=Untitled%20design-1.png) [Neuraspace](https://blog.neuraspace.com/author/neuraspace) Mar 16, 2022 3:50:16 PM “Creating Opportunity. Expanding Horizons”, is the main theme of this year’s Satellite 2022... [Read more](https://blog.neuraspace.com/neuraspace-at-satshow-2022) [![](https://blog.neuraspace.com/hs-fs/hubfs/7901-2.jpg?height=200&name=7901-2.jpg)](https://blog.neuraspace.com/french-satellite-maker-u-space-relies-on-neuraspace-for-space-traffic-management) [Press Release](https://blog.neuraspace.com/tag/press-release) ## [French satellite maker U-Space relies on Neuraspace for Space Traffic Management](https://blog.neuraspace.com/french-satellite-maker-u-space-relies-on-neuraspace-for-space-traffic-management) ![Picture of Neuraspace](https://blog.neuraspace.com/hs-fs/hubfs/Untitled%20design-1.png?width=50&name=Untitled%20design-1.png) [Neuraspace](https://blog.neuraspace.com/author/neuraspace) Nov 18, 2024 11:09:25 AM Coimbra, Portugal, 18 November 2024 – French startup U-Space, a pioneering designer and... [Read more](https://blog.neuraspace.com/french-satellite-maker-u-space-relies-on-neuraspace-for-space-traffic-management) [![](https://blog.neuraspace.com/hs-fs/hubfs/Blog_LinkedIn_Neura%20(11).png?height=200&name=Blog_LinkedIn_Neura%20(11).png)](https://blog.neuraspace.com/sidus-space-safeguards-its-satellites-with-neuraspace) [Neuraspace](https://blog.neuraspace.com/tag/neuraspace) ## [Sidus Space Safeguards LizzieSat Constellation with Space Traffic Management from Neuraspace](https://blog.neuraspace.com/sidus-space-safeguards-its-satellites-with-neuraspace) ![Picture of Neuraspace](https://blog.neuraspace.com/hs-fs/hubfs/Untitled%20design-1.png?width=50&name=Untitled%20design-1.png) [Neuraspace](https://blog.neuraspace.com/author/neuraspace) Sep 19, 2024 1:33:25 PM Neuraspace’s Space Traffic Management (STM) platform provides artificial intelligence (AI) and... 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